Complaints

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Customer Complaints Manager

Quilter

SUNDERLAND

SR43 4JP

Email: complaints@quilter.com

Tel: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website:

http://www.quilterfinancialplanning.co.uk/contacts/

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

Fancy tea and biscuits? It’s on us

Book an appointment

We'd love to hear from you and see how we can help you achieve your financial goals. Just fill in the form below, give us a call, or drop us an email.

Approver: Quilter Financial Services Limited & Quilter Mortgage Planning Limited. 05/04/2023

Scottsdale Lifetime Partners is a trading style of Lifetime Wealth Management an appointed representative of Quilter Financial Services Limited and Quilter Mortgage Planning Limited which are authorised and regulated by the Financial Conduct Authority. Quilter Financial Services Limited and Quilter Mortgage Planning Limited are entered on the FCA register (https://register.fca.org.uk/s/) under reference 440703 and 440718.

Registered address: 12 – 14 Upper Marlborough Road, St. Albans, England, AL1 3UR

Scottsdale Lifetime Partners, a trading style of Lifetime Wealth Management Limited is registered in England and Wales. Company number 04631136. Registered address: 12 – 14 Upper Marlborough Road, St. Albans, AL1 3UR

The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.